fbpx

FAQ

RETURN POLICY:
• You have 30 calendar days from the date of your order. 
• If you cannot find your order number, please contact us and we’ll be happy to find it for you.
• Only items that have been purchased directly from Medibazar.eu can be returned to Medibazar. Any products purchased through other retailers must be returned in accordance with their respective return policy.
• If your unit has been used or opened, a restocking fee of 10% will apply.
• We do not cover shipping costs for returns.
• Please ensure that the item you’re returning is repackaged with all items that were included when you received it.
 
INTERNATIONAL SHIPPING POLICY: 
  We ship worldwide  5 – 15 days for every country
• International shipping in our website is free.
• International orders will be processed and shipped out between 1-4 days. Weekends & holidays may affect this.
 
SHIPMENT & TRACKING INFO 
• You will receive a Shipment Confirmation email once your order has shipped containing your tracking number(s).
• Any fees or customs imposed during or after shipping are the responsibility of the customer (tariffs, taxes, etc.)
• MEDIBAZAR is not liable for any products damaged or lost during shipping.
• If you received your order damaged, please contact the shipment carrier to file a claim.
• Please save all packaging materials and damaged goods before filing a claim.
 
DOMESTIC SHIPPING 
Shipment processing time:
All orders are processed within 72 hours — weekends or holidays can affect this.
• If we are experiencing a high volume of orders, shipments may be delayed.